Ce symbole a pour but de vous avertir qu’une documentation importante sur le fonctionnement et l’entretien accompagne ce produit. CAUTION: To reduce the.
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Getting Started4 stnemeriuqeR4 eciveD ruoY wonK oT gnitteG5 snoitseuQ deksA yltneuqerF7 weivrevOStep 1: Connect your device to the Internet 801 ecived ruoy no rewoP :2 petS Step 3: Activate your device online 10Step 4: Wait while your device connects 1011 !sseccus ruoy mrifnoC :5 petSTroubleshootingHelp With Activating Your 3G MicroCell 12Help After Activating Your 3G MicroCell 1571 noitcennoC etanretlAOtherDecoding The Lights On Your 3G MicroCell 1802 snoitcurtsnI ytefaS tnatropmI32 sgnitteS llaweriF32 snoitacificepS42 erusopxE FR42 ecnailpmoC CCF62 xednIrevoC kcaB ytnarraW detimiL raeY-enOAT&T 3G MicroCellŽUser Manual | Table of Contents
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AT&T 3G MicroCellŽ User Manual | Getting Started 45Getting To Know Your DeviceRequirementsTo use the AT&T 3G MicroCellŽ, you need: »High speed Internet service over U-verse®, DSL, or cable. For best performance, download speeds of at least 1.5 Mbps and upload speeds of at least 256 Kbps are recommended. There are no restrictions on broadband service providers. Satellite Internet service is not supported. »Modem or optional wireless router. »Computer with Internet access to activate your device.In the box »AT&T 3G MicroCellŽ »Yellow Ethernet Cable »AC Power Adapter »Quick Start Guide »User ManualSTATUS INDICATORSYour MicroCell uses indicator lights on the front of the device to show service status.HARDWARE PORTSColor coded connection ports are located on the back of the device.ComputerEthernetPowerPowerEthernetGPSComputer3GFrequently Asked QuestionsI activated my MicroCell at the AT&T store. Do I have to do it again?No, you can skip Step 3 and proceed to Step 4 of the setup process.What™s the best location for the MicroCell?Your MicroCell works best within three feet of a window and not in a basement or closet. You will improve the chances of receiving a GPS signal when you install your MicroCell: »On first floor or above basement level. »Next to a window with a clear, unobstructed view of the sky. »At least one foot away from other wireless broadcasting devices. »When the weather is clear (no clouds or rain).Will all cell phones work with my MicroCell?All 3G cell phones that receive wireless service from AT&T will work with the MicroCell if they are added online to the MicroCell™s approved user list.Do I need to change any settings on my AT&T cell phone to make it work with my MicroCell?No, you don™t have to change anything on your phone. If your AT&T cell phone number is on your approved user list, it should work. What is an approved user list?The approved user list contains the phone numbers of friends, family and associates that you allow to use your MicroCell while they are at your home or office. You can only add people to this list who have an AT&T wireless service plan. When they make phone calls, they will use their own minutes and service plan. To add an AT&T 3G cell phone number to your approved user list, go to att.com/3GMicroCell and manage your settings.What type of Internet service does the MicroCell need?The MicroCell uses high speed Internet service over U-verse, DSL, or cable. For best performance, your service should have download speeds of at least 1.5 Mbps and upload speeds of at least 256 Kbps. You can use any high speed Internet service provider. Satellite Internet service is not supported. Contact your Internet Service Provider if your Internet service is slower than minimum requirements.
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AT&T 3G MicroCellŽ User Manual | Getting Started 67Why did my MicroCell lights go off during activation?Your MicroCell automatically checks for software updates each time you turn it on. If necessary, the MicroCell downloads updated software and then restarts. Will my MicroCell slow down my network?The MicroCell takes up very little of your bandwidth. Downloading music, videos, or other large files may impact the bandwidth available for your MicroCell and affect voice quality. How do I improve the voice quality? Use the Alternate Connection on page 17 to ensure that you™re getting the best possible voice quality for phone calls made using the 3G MicroCell signal. Should I use my MicroCell for data instead of Wi-Fi?The MicroCell supports data usage. However, it is not intended to be a replacement for your wireless network (Wi-Fi). Data over Wi-Fi doesn™t affect your wireless plan and provides best performance for Wi-Fi capable cell phones and other devices. The MicroCell is a great supplement for data on cell phones that aren™t Wi-Fi capable.How do I move my MicroCell to a new location?Use the Quick Start Guide for setup instructions and then update your account online with the new address by visiting att.com/3GMicroCell and manage your settings.NOTE: The new location must be in an area where AT&T is licensed to provide service.How do I purchase the Unlimited MicroCell Calling feature? Go to wireless.att.com. Log in to your online wireless account and click fiManage Featuresfl and select fiAT&T Unlimited MicroCell Calling.fl I have more questions.For more information about your MicroCell, visit att.com/3GMicroCell.Frequently Asked Questions (cont.)OverviewThis guide will take you step-by-step through configuration, activation, and confirmation. STEP 2Power on your device.STEP 3Activate your device online.STEP 5Confirm your success!STEP 1Connect your device to the Internet.STEP 4Wait while your device connects.www90MIN
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AT&T 3G MicroCellŽ User Manual | Getting Started 89STEP 1Connect your device to the Internet.Select the configuration option that™s right for you to connect your device. PLACEMENT TIPSYour MicroCell works best within three feet of a window and not in a basement or closet.You will improve the chances of receiving a GPS signal when you install your MicroCell: »On first floor or above basement level. »Next to a window with a clear, unobstructed view of the sky. »At least one foot away from other wireless broadcasting devices. »When the weather is clear (no clouds or rain).1. Disconnect the existing Ethernet cable from your modem and connect it to the fiComputerfl port on your MicroCell. I do not have a network.I have a network.2. Connect the yellow Ethernet cable to the fiEthernetfl port on your MicroCell and the Ethernet port on your modem.E911 SERVICEThe location address you provide during online activation is sent to local emergency responders and must be kept up to date if you move your device. To update your location address information, visit att.com/3GMicroCell and manage your settings.1. Connect the yellow Ethernet cable from the fiEthernetfl port on your MicroCell to your router.
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AT&T 3G MicroCellŽ User Manual | Getting Started 1011Visit att.com/3GMicroCell-Activate and follow the instructions on the screen.You™ll need the following »Serial Number (S/N)Œit™s on the bottom of the device or the box label. »Your AT&T wireless phone number/user name and password. If you haven™t set up an AT&T online wireless account, you™ll need to do so.Proceed to Step 4 if you completed online activation at the AT&T store.Take a break!You will receive a text message and email once activation is complete.Visit att.com/3GMicroCell to learn more on how to get the most out of your MicroCell. STEP 2Power on your device.STEP 3Activate your device online.STEP 4Wait while your device connects.Connect your MicroCell to a power outlet with the AC Power Adapter.The Power light on the front of the device will come on immediately. Within a few minutes, other lights will flash as a GPS signal is located and software is updated.NOTE:Hold on to this manual; you™ll come back to it after you activate your device.NOTE:It can take up to 90 minutes to complete activation. Your device may update and restart during this time.www90MINSTEP 5Confirm your success!Your device is configured and working properly when: »You receive a text message and an email confirmation. »The 3G light on your MicroCell is solid and green. »Your cell phone shows fiAT&T MicroCellfl or fiAT&T M-Cellfl instead of fiAT&Tfl as the network provider (as shown below).Cell phones may take some time to switch to the MicroCell.Your cell phone may not immediately switch to your MicroCell when you enter its coverage area. Depending on the signal strength of the AT&T cell tower, the time for your cell phone to switch to the MicroCell can vary. It may take seconds or up to five minutes. Connecting to the MicroCell doesn™t always mean unlimited calling.You can purchase AT&T Unlimited MicroCell Calling for an individual phone number, your whole account or use your existing wireless plan minutes. Other 3G cell phone owners on your approved user list also use their existing wireless plan minutes unless they purchase the Unlimited MicroCell Calling feature. Calls transfer out, but don™t transfer in.Calls seamlessly transfer from the MicroCell to the strongest available AT&T cell tower signal. However, calls initiated on the cell tower do not transfer to the MicroCell.NOTE: With the optional Unlimited MicroCell Calling feature, calls that originate on the MicroCell and transfer to a nearby AT&T cell tower continue on as unlimited.Restarting fixes most problems. Like many electronic devices, the MicroCell and your 3G cell phone may occasionally need to be rebooted (turned off and back on again) to reestablish their connection to each other. Things To KnowNOTE:You may need to restart your cell phone for fiAT&T MicroCellfl or fiAT&T M-Cellfl to appear. AT&TAT&T MicroCellAT&T M-CellorNOTE: Some mobile devices will display items differently.
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AT&T 3G MicroCellŽ User Manual | Troubleshooting1415Help With Activating Your 3G MicroCell (cont.) Help After Activating Your 3G MicroCellMy Internet equipment isn™t near a window and I am unable to get a GPS lockMy range of coverage on the MicroCell is limitedorI experience dropped calls on the MicroCellI can™t get my MicroCell to activate in my basement Use a longer Ethernet cable to move your MicroCell closer to a window with a clear, unobstructed view of the sky. If a longer Ethernet cable will not resolve the issue, then Powerline Ethernet adapters are available which use your electrical outlets to provide Internet connections to areas away from existing Internet equipment. A minimum of two HomePlug AV or equivalent devices are required. AT&T offers a HomePlug AV starter kit online at att.com/equipment/accessories/network-equipment.jsp. Similar devices are also available at local electronic stores. If your MicroCell is located next to or in close proximity to another wireless broadcasting device, move the MicroCell at least one foot away from that device. If your MicroCell is located: > On the floor, then move it off the floor and onto a desk or table; > In a cabinet or closet, then move it out of the cabinet or closet; > Behind or next to any furniture or other insulated or radiating devices (such as a couch, microwave, flat panel TV, etc.) that may interfere with the MicroCell™s broadcasting signal, then move it to a new location where there is nothing blocking the MicroCell. If re-locating your MicroCell does not resolve the issue or does not apply to you, then run a speed test at att.com/speedtest to ensure your broadband connection meets minimum requirements of 1.5 Mbps download and 256 Kbps upload speeds. If necessary, upgrade to a higher broadband speed. If your broadband meets minimum requirements, then place your MicroCell in a central location of your residence or in a location where your MicroCell is used most frequently. If necessary, use a longer Ethernet cable or a Powerline Ethernet adapter (as described on page 14 fiMy Internet equipment isn™t near a window and I am unable to get a GPS lockfl in the second bullet). 1 foot Move your MicroCell to within 3 feet of a window with a clear, unobstructed view of the sky. If your basement does not have windows, then it may be necessary to re-locate the MicroCell to the first floor or above. If necessary, use a longer Ethernet cable or a Powerline Ethernet adapter (as described in the above solution).UPLOADDOWNLOADTHROUGHPUT6MB4MB8M B2MB10M B
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AT&T 3G MicroCellŽ User Manual | Troubleshooting1617Help After Activating Your 3G MicroCell (cont.)Alternate ConnectionSTEP 1. Disconnect the existing Ethernet cable between your modem and router from your modem.STEP 2. Connect the existing Ethernet cable to the fiComputerfl port on your MicroCell (the other end should still be connected to your router). STEP 3. Connect the yellow Ethernet cable to the fiEthernetfl port on your MicroCell and the Ethernet port on your modem.STEP 4. Wait up to 90 minutes for your 3G light to turn solid green.Alternate Connection(MicroCell is placed between your Router and Modem)I am not satisfied with the voice quality on my MicroCellMy MicroCell was active, but now the 3G light is flashing greenMy cell phone does not display fiAT&T MicroCellfl or fiAT&T M-Cellfl Run a speed test at att.com/speedtest to ensure your broadband connection meets minimum requirements of 1.5 Mbps download and 256 Kbps upload speeds. If necessary, upgrade to a higher broadband speed. If your broadband meets minimum requirements and if you previously used the fiI have a networkfl connection on page 9, then change to the Alternate Connection on page 17. Restart your MicroCell. Unplug the power adapter from the wall outlet, wait 10 seconds, then plug it back in. It may take an additional 30 minutes for the 3G light to turn solid green; OR If your GPS light is also flashing and you™ve moved your MicroCell from its original position where it obtained a solid GPS light, then move it back to the original position. Restart your 3G cell phone. Turn your cell phone off and then turn it back on. Or in your cell phone settings, access fiAirplane Modefl and turn it on then off, or fiMobile Network Connectionfl and turn it off then on. If restarting your 3G cell phone does not resolve the issue, then restart your MicroCell. Unplug the power adapter from the wall outlet, wait 10 seconds, then plug it back in. It may take an additional 30 minutes for the 3G light to turn solid green. This Alternate Connection should be used if: »You are unable to activate your MicroCell using the fiI have a networkfl connection on page 9. »You are experiencing voice quality issues and are a heavy Internet bandwidth user. NOTE: This connection can only be used if you have both a modem and router.STEP 1STEP 2STEP 3ModemRouter
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AT&T 3G MicroCellŽ User Manual | Other1819Status IndicatorLight isThenYour MicroCell may need replacement. Return it to the place of purchase.A cable may be disconnected. Make sure that all cables are firmly attached. It is normal for this light to flash for up to 3 minutes. If flashing continues for more than 3 minutes, make sure your MicroCell is connected correctly and that all cables are firmly attached. Then, restart all devices. The MicroCell is not receiving a GPS signal. This is normal when connecting your MicroCell for the first time. If the light is off after a successful activation, restart the MicroCell and wait until it acquires a new GPS signal. You may need to wait up to 60 minutes to get a new signal. If the light remains off after 60 minutes, contact AT&T Support at 1-800-331-0500 for assistance.If the light is still flashing 60 minutes after connecting your MicroCell for the first time, your MicroCell cannot receive a GPS signal. Refer to Step 4 on page 12. RedOffFlashingOffFlashing GreenPowerEthernetComputerGPSStatus IndicatorLight isThenOffFlashing GreenFlashing Green Flashing RedThis is normal if you used the fiI have a networkfl connection on page 9. If your MicroCell is connected using the fiI do not have a networkfl connection on page 9 or the Alternate Connection on page 17, check thatall cables are firmly connected. A flashing green light is normal if your MicroCell is connected using the fiI do not have a networkfl connection on page 9 or the Alternate Connection on page 17. Your computer is transferring data. The MicroCell may be activating or downloading new software. During the activation process, it can take up to 90 minutes for your MicroCell to complete activation. If the light is still flashing after 90 minutes, refer to Step 5 on page 13. There may be a problem with your device. Contact AT&T Support at 1-800-331-0500 for assistance. 3GDecoding The Lights On Your 3G MicroCell
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AT&T 3G MicroCellŽ User Manual | Other2021Important Safety InstructionsNOTICE TO INSTALLERS:The servicing instructions in this notice are for use by qualified service personnel only. To reduce the risk of electric shock, do not perform any servicing other than that contained in the operating instructions, unless you are qualified to do so.1) Read these instructions.2) Keep these instructions.3) Heed all warnings.4) Follow all instructions.5) Do not use this apparatus near water.6) Clean only with dry cloth.7) Do not block any ventilation openings. Install in accordance with the manufacturer™s instructions.8) Do not install near any heat sources such as radiators, heat registers, stoves, or other apparatus (including amplifiers) that produce heat.9) Do not defeat the safety purpose of the polarized or grounding-type plug. A polarized plug has two blades with one wider than the other. A grounding-type plug has two blades and a third grounding prong. The wide blade or the third prong are provided for your safety. If the provided plug does not fit into your outlet, consult an electrician for replacement of the obsolete outlet.10) Protect the power cord from being walked on or pinched particularly at plugs, convenience receptacles, and the point where they exit from the apparatus.11) Only use attachments/accessories specified by the manufacturer.12) Unplug this apparatus during lightning storms or when unused for long periods of time.13) Refer all servicing to qualified service personnel. Servicing is required when the apparatus has been damaged in any way, such as a power-supply cord or plug is damaged, liquid has been spilled or objects have fallen into the apparatus, the apparatus has been exposed to rain or moisture, does not operate normally, or has been dropped.NOTE TO SYSTEM INSTALLER:For this apparatus, the cable shield/screen shall be grounded as close as practical to the point of entry of the cable into the building. For products sold in the US and Canada, this reminder is provided to call the system installer™s attention to Article 800-93 and Article 800-100 of the NEC (or Canadian Electrical Code Part 1), which provides guidelines for proper grounding of the cable shield.This symbol is intended to alert you that uninsulated voltage within this product may have sufficient magnitude to cause electric shock. Therefore, it is dangerous to make any kind of contact with any inside part of this product.Ce symbole a pour but d™alerter toute personne qu™un contact avec une pièce interne de ce produit, sous tension et non isolée, pourrait être suffisant pour provoquer un choc électrique. Il est donc dangereux d™être en contact avec toute pièce interne de ce produit.This symbol is intended to alert you of the presence of important operating and maintenance (servicing) instructions in the literature accompanying this product. Ce symbole a pour but de vous avertir qu™une documentation importante sur le fonctionnement et l™entretien accompagne ce produit.CAUTION: To reduce the risk of electric shock, do not remove cover (or back). No user-serviceable parts inside. Refer servicing to qualified service personnel.WARNINGTO PREVENT FIRE OR ELECTRICAL SHOCK, DO NOT EXPOSE THIS UNIT TO RAIN OR MOISTURE.20080814_Installer800
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