the Fujitsu General’s air conditioner(s) with a mobile device 1985: Large wall mounted and multi air conditioner introduced.
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002 OUR SOLUTION FOR ALL LIFE SCENES 003 004 OUR MESSAGE INNOVATION & GLOBALIZATION 006 DESIGN FOR COMFORT 008 DESIGN FOR CONTROL 010 DESIGN FOR FUTURE 012 HISTORY 014 WORLD WIDE LOCATIONS 016 GLOBAL BUSINESS ACTIVITIES 018 PROJECT REFERENCES 020 GLOBAL DEVELOPMENT & PRODUCTION BASES 022 HIGH QUALITY DEVELOPMENT & PRODUCTION FACILITIES 256 SUPPORT 258 AIRSTAGEŽ SUPPORT 260 AIRSTAGEŽ/RAC SUPPORT TOOL 262 WATERSTAGEŽ SUPPORT TOOL 264 QUICK SERVICE & MAINTENANCE 266 SERVICE TOOL 267 WEB MONITORING TOOL 026 SOLUTIONS 028 For LIGHT COMMERCIAL 036 For COMMERCIAL 038 For RESIDENTIAL 024 2018 NEW PRODUCTS 040 PRODUCT LINEUP040 SPLIT & MULTI SPLIT For LIGHT COMMERCIAL, RESIDENTIAL 136 VRF For LIGHT COMMERCIAL, COMMERCIAL, RESIDENTIAL 186 CONTROL SYSTEM & OPTIONAL PARTS 238 AIR TO WATER INDEX Fujitsu General provides comfortable and economical air conditioning systems that fit architectural trends and environmental awareness in Europe Œ from business scene to lifestyle scene.

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004004 INNOVATION & GLOBALIZATION Providing a Brand New Tomorrow to Everyone on Earth OUR MESSAGE 005 DESIGN FOR COMFORT DESIGN FOR CONTROL DESIGN FOR FUTURE HISTORY WORLD WIDE LOCATIONS GLOBAL BUSINESS ACTIVITIES PROJECT REFERENCE GLOBAL DEVELOPMENT & PRODUCTION BASES HIGH QUALITY DEVELOPMENT & PRODUCTION FACILITIES

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006006 OUR MESSAGE DESIGN FOR COMFORT Fujitsu General has developed and commercialized numerous world-first technologies with a commitment to real comfort. This concept also applies to our designs. We will continue to pursue the possibilities of air conditioners and provide new comfort in the future. Casset te eCir cular Flow : Beaut iful designs from all angles 007 Wall Mounted: Many globally authoritative design awards attained. Wall Mounted: KG Series Comfortable airflow control to prevent the body from being exposed to airflow. The Dual Side Fans *1Filter Auto Clean *3Power Diffuser *2Lambda Heat Exchanger *4Compact Cassette Grid Type for VRF system: This fits grid ceiling system. *1, *2, *3, *4 *1: Announced 2012. In room air conditioner for the home (Our company™s investigation) *2: Announced 1994. In room air conditioner for the home (our company™s investigation) *3: Announced 2012. In room air conditioner for the home (Our company™s investigation) *4: Announced 1991. In room air conditioner for the home (our company™s investigation) The Dual Side Fans equipped to our flagship finocria Xfl model optimally control the airflow. Their distinctive form delivers comfortable airflow to the corners of room. The Power Diffuser opens the lower flap of the main unit to blow warm air downward. This heats up rooms from the floor to increase heating efficiency. Lambda Heat Exchanger improves the operating efficiency and expands the possibilities of design, such as compactness of indoor units. Moreover, we have developed the automatic cleaning of filters for the first time to ensure maintenance and operating efficiency. Fujitsu General is developing unique technologies to provide pleasant spaces. Comfortable Airflow Design Beautiful Space Design Comfort by Design with Advanced Technology gCircular airflow control without temperature unevenness. Cassette Circular Flow Ł Improved installation in office environments Ł Optimum operation by monitoring the room temperature and people™s movement with optional sensor

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008 OUR MESSAGE DESIGN FOR CONTROL Using the Internet of Things (IoT), Fujitsu General actively provides services that allow users to control air conditioners from their smartphones. We will expand open co-creation efforts with external partners and deepen our use of IoT and artificial intelligence (AI) to develop new functions and services in efforts to develop secure, convenient air conditioners. 009 User friendly screen display facilitates easy operation. Operation from Anywhere User Friendly Interface Wireless LAN Interface The exclusive Wi-Fi adaptor enables to operate the air conditioner by smartphone or tablet PC from outside. By using our Wireless LAN Interface and fiFGLairfl app, you can control your home™s cooling and heating anytime and anywhere. Download Free +Second houseSet minimum heatCheck operationCheck operationOnOffChange settingtemperatureIf you forget to turn off your system before you left your home – no problem! fiFGLairfl is an application software that enables you to operate the Fujitsu General™s air conditioner(s) with a mobile device from anywhere out of your home or when you are on travelling.

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010 OUR MESSAGE DESIGN FOR FUTURE Design with small refrigerant Significantly reduce the system refrigerant volume by new small indoor unit, piping design and optimized heat exchanger volume design. The minimized refrigerant volume may allow the application to prevent the installation of a refrigerant leak detector required under EN 378. We provide reliable technologies approved and cultivated in the European market where environmentally friendly regulations are very strict. We are working on making environmentally friendly products we can be proud of in the future in our research, development and manufacturing processes. 011 EU strengthen F-gas Regulation introduced 2014. New EU F-gas Regulation aims prevention of emissions and reduction the use of higher GWP F-gases. Key elements Ł Phase down approach Ł Quota allocation Ł Restrictions on the placing on the market Ł Traceability of HFC contained in pre-charged equipment Fujitsu General work on the reduction of HFC with innovative efforts *1 ODP (Ozone-Depleting Potential): This is the relative value indicating the impact of ozone-depleting substances per unit weight if they are emitted into the atmosphere when CFC-11 (trichlorofluoromethane, CCI3F) is considered to be 1.0. *2 GWP (Global-Warming Potential): This is the number that indicates the global warming capability of other greenhouse gases with reference to carbon dioxide as the standard. This is the estimated integration value, which is indicated as a ratio to CO2, of the radiant energy given to the earth (i.e., impact on global warming). Green Aspect for Refrigerant GWP*2New Energy Labelling Requirement 626/2011/EU: Our Air Conditioners have reached the “Class A” ranking, the highest energy efficiency level that is now shown on energy labels in Europe. SEER(Cooling mode)SCOP (Heating mode) 20% Less Primary Energy Use Fujitsu General products with high efficiency and therefore low electricity 20% Less CO 2 Emissions Fujitsu General products sharply following the F-gas regulation 842/2006/EC 20% Share of Renewable Energy Fujitsu General promoting air sourced heat pumps as renewable energy source heating systems Approach to new energy efficiency standard Fujitsu General following the EU climate action plan 20/20/20 by 2020. New refrigerant R32 for the reduction of the global warming potential. Key points Ł The ozone-depleting potential (ODP *1) is 0!Ł Environmental properties Ł Performance Ł Economic efficiency Our Pioneering Efforts Make Green Future 675 R32 2088 R410A (Reference to IPCC 4th Report) 67% Down! NEW Models equipped with the New R32 Refrigerant NEW

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014 OUR MESSAGE Overseas Sales Companies 13Ł Fujitsu General America, Inc. Fujitsu General (Taiwan) Co., Ltd. Fujitsu General (EURO) GmbH Fujitsu General Orient International Electronics Sales (Shanghai) Co., Ltd. (China)Fujitsu General (Thailand) Co.,Ltd. Bangkok Office Fujitsu General (U.K.) Co., Ltd. (U.K.) Fujitsu General (Asia) PTE. Ltd. (Singapore) Fujitsu General Air Conditioning (UK) Limited Ł Air conditioner solution center fiTHE AIRSTAGEfl in Manhattan, New York Ł Fujitsu General Do Brasil Ltda. JAPAN Head Office WORLD WIDE LOCATIONS Promoting Globalization from a global perspective while emphasizing the actual local situation in the field under the aim of advancing our five-base system (Europe, Middle East, Asia & Oceania, Americas, and Japan) 015 FUJITSU GENERAL SOLUTION CENTER fiTHE AIRSTAGEfl Fujitsu General (Aust.) Pty Ltd. (Australia) Fujitsu General New Zealand Ltd. (New Zealand) Fujitsu General Do Brasil Ltda.(Brasil) Fujitsu General (Middle East) FZE (U.A.E.) Fujitsu General America, Inc. Ł Fujitsu General (Middle East) FZE Ł Fujitsu General (Euro) GmbH Ł Fujitsu General Air Conditioning (UK) Limited Ł Fujitsu General (U.K.) Co., Limited Ł Fujitsu General (Asia) Pte. Ltd. Ł Fujitsu General New Zealand Limited Ł Fujitsu General (Aust.) Pty Limited Ł Fujitsu General Orient International Electronics Sales (Shanghai) Co., Ltd. Ł Fujitsu General Limited Ł Fujitsu General Central Air-conditioner (Wuxi) Co., Ltd. Ł Fujitsu General (Taiwan) Co., Ltd.

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016 OUR MESSAGE GLOBAL BUSINESS ACTIVITIES The iF Product Design Award is given each year by fiiF International Forum Design GmbHfl for industrial products from around the world. International authoritative design awards Gold Award (Category: HVAC & PLUMBING) in Reader™s Choice Awards TOP OF MIND 2016fl First prize in fiMARCA DE EQUIPAMENTODE AR-CONDICIONADOfl category of fiCLIMATIZACAOfl division fiDealer Design Awardsfl of fithe NEWSfl North/South AmericaMiddle East Europe AHR ExpoDistributor meeting HVAC trade show in Europe countries HVAC trade show in Brasil Technical seminar Presentation & training Distributor meeting Training for dealers Call center We are engaging in advertising, human resource development, CS activities, and social contribution activities worldwide. These activities have been recognized throughout different regions by the awards we have been honored with. 017 ACR Show The product design competition has existed since 1955. Its award, the fired dotfl, is an internationally recognized quality seal. Coolworld Industry Awards “Most Efficient Air Conditioner” China State Construction Engineering Luban Prize The Good Design Award is sponsored by the Japan Institute of Design Promotion and is awarded once a year for an item of excellent design. OceaniaAsiaHVAC trade show in Australia FG TAIWAN Entire employee workshop Charity (Christchurch) New Product Presentation Meeting, Sales store awards Service & Maintenance SE trainingCall center Canstar Blue Most Satisfied Customers Award

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018 OUR MESSAGE PROJECT REFERENCE Fujitsu General™s Products have been installed in over 50 countries worldwide. Our product is popular because of its high quality, energy saving, and easy installation, and so has been installed in a wide range of building types including high-rise office buildings, stores, hotels, public facilities, schools, hospitals and residential. 132456For LIGHT COMMERCIAL 1 Shop in Asia 2 Restaurant in Middle East 3 Office in Europe 4 Hotel in Oceania 5 School in U.S.A. 6 Hospital in Asia 019 78910121311For COMMERCIAL 7 Office in Europe 8 Office in Europe 9 Hotel in Asia For RESIDENTIAL 10 Residential in Europe 11 Residential in Europe 12 Residential in Oceania 12 Residential in Middle East

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020OUR MESSAGE R&D Center 5R&D centers are set up in five countries of Japan, Europe, Asia, China and North America in the world. We pursue the environmental property and comfort to meet each area needs. Ł Head OfficeŁ R&D Center Ł Manufacturing Companies GLOBAL DEVELOPMENT & PRODUCTION BASES Ł Fujitsu General America, Inc. – R&D Center Ł Fujitsu General (Euro) GmbH – R&D Center R&D Center in Fujitsu General Engineering (Thailand) R&D Center in Fujitsu General (Shanghai) R&D Center in Fujitsu General (EURO) GmbH (Germany) R&D Center in Fujitsu General America (U.S.A.) 021 Overseas Manufacturing Companies 6Fujitsu General (Shanghai) Co., Ltd. F.G.L.S. Electric Co., Ltd. Fujitsu General Central Air-conditioner (Wuxi) Co., Ltd. FGA (Thailand) Co., Ltd. Fujitsu General (Thailand) Co., Ltd. Fujitsu General Engineering (Thailand) Co., Ltd. TCFG Compressor (Thailand) Co.,Ltd. JAPAN Head Office R&D Center and 60 m Height Difference Testing Tower Ł Fujitsu General (Shanghai) Co., Ltd. – R&D Center Ł Fujitsu General Limited – R&D Center Ł Fujitsu General Engineering (Thailand) Co., Ltd. – R&D Center Ł FGA (Thailand) Co., Ltd. Ł TCFG Compressor (Thailand) Co., Ltd. Ł Fujitsu General Central Air-conditioner (Wuxi) Co., Ltd. Ł F.G.L.S Electric Co., Ltd.

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